Slovenian & English Speaking Customer Service Representative Action

- Slovenian & English speaking Customer Service Representative Action Do you speak fluent Slovenian and English? Then we're looking for you! As a Customer Service Representative for Team Action, you are the first point of contact for customers who reach out via email, webcare, or social media. No robotic responses and no scripted conversations-just genuine customer interactions and real solutions. Whether it's a warranty question, a return request, or a compliment for an Action store employee, you listen, think along with the customer, and make things happen. Thanks to your support, you help make every day a little better for thousands of Action fans. Your Mission: Making Customers Happy No two days are the same! Together with your colleagues in Team Action, you ensure every customer receives the support they need. What You'll Do Be the primary point of contact for Action customers via email, webcare monitoring, and social media engagement-no phone support required. Assist customers with questions about store stock, warranties, returns, and a wide range of topics related to Action stores. Deliver personalized support by listening carefully and making every interaction meaningful. Stay calm and solution-oriented, even when dealing with challenging situations. Identify opportunities to improve customer service and internal processes, and proactively share your ideas. Enjoy a dynamic environment where every customer and every question is unique. Training & Start Date Your paid training will start on Monday, September 7, 2026. Training lasts 1.5 weeks and is fully paid. From September 17, 2026, you'll be ready to work independently with all the knowledge and skills you need to succeed. Who Are You? - You speak and write fluent Slovenian and English. - You live in the Netherlands, are officially registered, and have a valid BSN number. - You are available to visit our Amsterdam office for an in-person interview-we believe m...