Functiebeschrijving
At bunq, our promise to ‘Make Life Easy’ for our users depends on a team performing at its peak, and that peak isn’t an accident, it’s engineered.
Give them the right home, strip out the friction, and hold everyone to a clear, non-negotiable bar, AI first within a framework where everyone understands what they are expected to deliver: tangible, non-negotiable outcomes.
Take ownership.
• Build the performance engine: Give everyone total clarity on what they own, what great looks like, and how their impact is measured, so high performance becomes the natural outcome.
• AI-first operations: Engineer the outcome of full internal toolstack. Ruthlessly drive AI adoption, not by layering AI on top of existing processes, but by redesigning systems from the ground up to be AI-native. Where automation is the right answer, automate. Where the process itself is broken, rebuild it. Eliminate organizational friction and maximize Profit per Employee, the primary north star this role is measured against.
• Office excellence at scale: Keep all offices stocked, operational, and disruption-free. Stay ahead of space, tooling, and process needs as bunq expands internationally, delivering high-performance working environments on time and on budget.