Service Administration Specialist

NL Onze inzet Jouw talent Service Administration Specialist (Korean speaker) Locatie Petaling Jaya, Selangor, Maleisië Publicatiedatum 22 juli 2026 Job ID 22572 § Ensure timely and accurate processing of all service contracts, orders, invoicing by performing timely housekeeping activities in SAP CRM § Identify, analyse, and resolve errors related to released orders promptly, collaborating with internal teams to implement corrective actions and prevent recurrence. § Monitor and manage any billing of services, or credit blocks that may affect order processing, working with relevant departments, to resolve issues that could delay fulfillment. § Manage billing plans, ensuring all invoices, proforma invoices are accurately prepared and closed within designated timelines to maintain financial accuracy and customer satisfaction § Investigate and resolve errors or discrepancies in orders or data especially with regards to errors for released orders, during housekeeping activities, communicating with relevant stakeholders to resolve issues promptly § Addressing customer inquiries and requests promptly to provide excellent service and maintain clear communication § Provide order and contracts confirmations to customers § Receive and carry out directions as provided by team leader § Always demonstrate accuracy and speed of work § Review documentation and work according to procedures laid out § Schedule work to be completed within set timeframes § Communicate with teams/peers and team leaders to optimize work completion § Ensure company guidelines and policies are always met § Achieve Key Performance Indicators (KPI's) and meet Development Plans § Support service and customer priority strategies § Support cost reduction and/ or process improvement initiatives What You Need to Succeed Key Behavioral Competencies Required § Excellent analytical, interpersonal & communication skills § Highly customer & business oriented ...