Functiebeschrijving
NEW BUSINESS DEVELOPER GERMANY
Over deze vacature Key responsibilities
• Develop and Maintain close relationships and contact with Key Corporate accounts and End User database
• Provide Excellent Customer Service
• Handle all Customer Service related calls
• Know who and when to transfer a call
• Technical knowledge and support of all products
• Enter customer orders accurately into the Avante system
• Proofread and confirm correctness of orders
• Assist team with projects as assigned
• Ability to retrieve information to answer customer questions
• Ensure database accuracy with updates as required in CRM and Avante
• Assist in resolving minor client issues and know when to get a Team Leader or Manager involved
• Issue RA's for credit
• Coordinate the company School attendees each month
• Have full understanding Avante, CRM and Outlook
• Utilize marketing tools such as website, catalog and price guide
• Assist with special projects, system testing, etc.
• Know Sales Policies and Procedures and Dealer Pricing levels
Job requirements
• Strong customer relations skills
• Excellent communications skills
• Ability to work effectively within a team environment
• Fluent in the English and German language
• Detailed oriented
• Ability to handle many simultaneous tasks
• Work efficiently with little supervision
• Advanced computer skills
• Flexible with constantly changing priorities
• Ability to determine priorities