Lead Devops Engineer

Platform Engineering Baarn · Hybrid €85k - €95k New role Help us bring a 15-year-old Dutch software product up to the hosting standard a 2026 SaaS deserves. One office day a week in Baarn Omni-channel contact-center software for organisations that depend on reliable customer contact. Unexus builds UCS , an omni-channel contact-center platform used by Dutch housing corporations, municipalities, and other organizations that depend on reliable customer contact. We sell directly in the Netherlands and, increasingly, through a partner network across Europe. We're a profitable, 40-person company based in Baarn, managed by a leadership team that's been in this market a long time. The CTO (that's Ewoud, your hiring manager) started in spring 2026 with a clear mandate: modernize how we build and run the platform, while protecting the trust we've earned in the past decade. UCS: the platform you'll be running. UCS is a contact-center platform that runs the day-to-day customer contact for tens of organizations across the Netherlands and Europe. On a normal workday, agents at a housing corporation or municipality log into UCS, handle incoming calls and chats from the people they serve. Under the hood it's a long-lived .NET codebase on Azure, running as a multi-tenant service with real-time telephony (SIP) at its core. Some of it is a decade old; some of it was rewritten in .NET 8 last year. Azure-hosted service Today UCS runs on Windows Server VMs in Azure, deployed via PowerShell scripts, with monitoring stitched together over the years. It works, we serve customers reliably, but the way we run it has drifted behind what a modern SaaS team should accept. Where we want to get to over the next 18-36 months: We want VM configuration, network setup, and routine ops reproducible from code. Ansible is our current pick, as it fits the Windows-VM current reality of the platform. It's also new for us, so we're holding the choice loosely. ...