Inside Sales Representative

Heuschen & Schrouff Foods Group B.V. logo Inside Sales Representative • On-site • • Netherlands • Sales Job description As an Inside Sales Representative, you are the main point of contact for our customers. Your primary goal is to ensure customer satisfaction while achieving commercial objectives. • Manage your own customer portfolio and act as the first point of contact, actively identifying customer needs and providing appropriate solutions • Seize every opportunity to increase sales through smart upselling, cross-selling, and promoting attractive offers • Ensure a smooth customer journey from quotation to delivery with efficient order processing and careful credit management • Deliver an excellent customer experience by proactively handling aftersales and resolving customer challenges quickly and professionally • Gather and share valuable market insights from customer interactions to help yourself and the team capitalize on commercial opportunities and refine sales strategies • Work closely with the field sales team to achieve sales results together • A strong culture of continuous improvement is central to our company. We therefore consider it important that you actively contribute ideas and participate in projects. Job requirements You have a commercial drive and are not afraid to pick up the phone. You enjoy closing deals but also value maintaining strong customer relationships, finding the right balance between the two on a daily basis. • Available to work 32 to 40 hours per week • Possess MBO+ (intermediate vocational) level of work and thinking • You are fluent in Vietnamese, Chinese, Spanish, French, or Italian, and in Dutch or English. • At least 2 years of relevant experience in a similar role • Knowledgeable in MS Office • Have previous experience with SAP or are able to quickly learn to use it • A market-based salary aligned with your knowledge and experience • A generous 29 vacation days. Starting from the age of 35, you'll earn an extra day every 5 years. Haven't been sick for a whole year? You'll receive 3 additional vacation days • A solid pension plan, with 60% of the contribution paid by us • €250 per year budget to support an initiative, association, or charity of your choice • Room to grow: we encourage your professional development through training and career opportunities. You'll also have unlimited access to the GoodHabitz online learning platform, so you can keep developing based on your own interests • Health and vitality matter to us: enjoy discounted gym memberships and benefit from our bike plan • The chance to work in a growing, healthy international organization with short communication lines • And last but not least: 20% discount on all our products The Inside Sales Ethnic department is responsible for serving one of our largest customer groups: Asian supermarkets and wholesalers. They act as the central point of contact for these customers. Since the customers are spread across Europe and often have an Asian background, communication within the department takes place in many different languages.