Technical Service Engineer

Technical Service Engineer Delft Job Description Are you passionate about utilizing cutting-edge technology to serve researchers worldwide? Do you thrive on the excitement of installing and servicing advanced instruments while fostering strong client relationships in different parts of the world? Are you eager to contribute to the growth of a dynamic scale-up company? If so, this opportunity might be tailor-made for you! IN SHORT Single Quantum (singlequantum.com) makes the world's fastest and most-sensitive light-detection systems limited only by the laws of physics! The quantum world is small but growing. We are a steadily-growing scale-up with an ever-expanding worldwide customer base. We provide our photon detection systems to a wide range of customers and research institutes. WHAT YOU WILL BE DOING As a Technical Service Engineer, you will play a pivotal role in installing and servicing our SNSPD systems, both remotely and on-site at customer locations globally. Our customized systems are designed to meet our clients' diverse needs, catering to scientific and industrial research laboratories worldwide. Your responsibilities will include understanding our technology, products, and the specific applications of our customers. Effective communication is key, as you engage with users, serving as a brand ambassador for Single Quantum. You will gather valuable feedback during installations, contributing to our ongoing quest for service excellence and enhancing the overall customer experience and service quality. Additionally, you will provide troubleshooting and technical support, whether remotely or in person, ensuring seamless operation for our valued customers. Lastly, as part of our vibrant team, you will be immediately be a part of our welcoming and collaborative work environment, fostering a culture of innovation and teamwork. Your main tasks include: - Installation and Servicing : Take charge of installing and ...