Technical Operations Specialist Control Center

NL: | USA: Select Page Technical Operations Specialist Control Center Location: Delft Do you enjoy figuring things out, connecting the dots, and solving problems step by step? Do you get energy from variety, direct contact with people, and working as part of a team? Do you like working with colleagues in the office, while also appreciating the flexibility to work partly from home? And do you have an interest in IT and technology, even if there is still a lot for you to learn? If so, this is a role that will challenge you, support your development, and ensure no two days are the same. About Prime Vision Prime Vision is a global leader in logistics automation for postal services, parcels, e-commerce, and fulfillment. Our technology supports mission-critical business processes for customers in more than 25 countries, 24/7. Every day, millions of parcels are processed using our systems. Downtime is not an option, and the Control Center plays a crucial role in preventing it. The Control Center The Control Center is the central point of contact for the operation of all Prime Vision systems worldwide. Alerts and incidents come in through monitoring tools, the Service Portal, email, and, most importantly, direct phone calls from customers. You will work in a close-knit team where collaboration, mutual support, and knowledge sharing are second nature. Together, you ensure that customers can continue operating as quickly as possible with a stable and reliable system. Working together: office and home You will be part of a dedicated Control Center team that works closely together. A large part of the work is done at our office in Delft, where you can easily collaborate, brainstorm, and support each other in person. At the same time, there is flexibility to work partly from home. Even when working remotely, you stay closely connected to the team and remain in continuous contact w...