Support Desk Intern

40107 Support Desk Intern - - Marketing & Communications - Account Management & Sales - Tech & Digital - Finance, Legal & Operations Support Desk Intern Hoofddorp, North Holland, Netherlands € - 32 - 40 hours Recruitment, US HeadFirst Group is a leading international HR service provider that helps organizations professionally manage both permanent and flexible work arrangements. This includes matching independent professionals with clients, handling the entire hiring process on their behalf, and advising organizations on their staffing needs. Every day, thousands of professionals work for hundreds of clients across Europe through HeadFirst Group. Do you enjoy solving puzzles, staying organized when things get busy, and want to get a taste of nearly every aspect of this organization in a single internship? Then this might just be the best internship you can find this year. As a Support Desk intern, you'll be the first point of contact for a wide range of people: from colleagues with operational questions to suppliers, independent professionals, and clients who reach out about their project, contract, or invoice. You'll learn how to bring order to chaos, how to resolve a difficult question with a smile, and how to know when to escalate an issue to a specialist. But we won't just have you sitting behind your screen-we'll also give you the opportunity to get a glimpse of the teams further down the chain. What are you going to do? - You will respond to and log questions and requests from suppliers, independent professionals, and clients, both by phone and in writing. - You will also assist internal colleagues with operational and administrative issues. - You are responsible for ensuring that reports are properly recorded, forwarded, and followed up on. - You schedule appointments, assign tasks, and monitor progress. - You identify bottlenecks and recurring questions, and actively contribute ideas for improvements. - Yo...