Supervisor

Store Supervisor JD Haarlem Haarlem, North Holland, Netherlands Your main mission will be to support the Store Management in driving team performance and delivering an outstanding in-store experience. You'll play a key role in motivating the team, ensuring daily operations run smoothly, and making sure every customer leaves with a lasting impression! WHAT WILL YOU DO ON A DAILY BASIS AT JD? Lead by example: You'll support and inspire the team on the shop floor, creating a positive, energetic environment where teamwork thrives. Support target achievement : You'll help drive sales and contribute to the store's performance and profitability goals. Customer Service excellence: You'll ensure every customer receives to-level service, making them feel welcome and encouraging them to repeat visits. Operations support: You'll assist in day-to-day store operations, ensuring processes and standards are consistently followed. Visual Merchandising: You'll help maintain high visual standards, ensuring the store always looks engaging and on-brand. Develop your team: You'll coach and support team members, helping them improve their skills and performance. JD culture & standards: You'll represent the JD attitude and ensure the team reflects the brand's energy and style.. People support: You'll assist with onboarding new team members and ensuring HR policies are followed. Safety first: You'll help ensure all safety procedures are followed at all times. WHO WILL SUPPORT YOU? You'll work closely with the Store Manager and Assistant Manager and will have the support of all JD departments: Retail, Visual Merchandising, People, Customer Service, and Profit Protection WHAT DO YOU NEED TO JOIN JD? Experience: Previous experience in retail, ideally in a supervisory or team-leading role. Team player mindset: Ability to motivate and support others. Top communication skills: Confident verbal and written communication. Tech skills: Basic knowledge of Microsoft Outlook, Word and Excel is a plus. WHAT DOES JD OFFER YOU? Amazing benefits: Fixed salary + performance-based bonus, employee discount on all JD brands, travel reimbursement above 10km distance, 24 vacation days per year, access to ''Benefits at work'' discount app, career and personal development plans, pension scheme, continuous training online and offline, and work-life balance support. Coaching opportunities: Participation in initiatives like internship programs. READY TO JOIN THE JD FAMILY? We'd love to meet you! Established in 1981 with a single store in the North West of England, the JD is a leading global omnichannel retailer of Sports Fashion and Outdoor brands. The now has 4,850 stores (as at 1 February 2025) across 49 countries (including franchises and joint ventures) with a strong presence in the UK, Europe, North America and Asia Pacific.