Shop assistant Amsterdam

We are A-Bike is the leading provider of bike rentals and tours in Amsterdam. Whether beginner or pro, family, friends or colleagues, every customer has an amazing experience with us. We pride ourselves in making their trip just that much better! This is why we have become the No.1 bike rental & tours provider in Amsterdam, with over 160.000 rentals and 45.000 customers on our tours. Our personalized customer care and excellent reviews speak for themselves. We now have five shops in Amsterdam and two in Barcelona and we are not slowing down! This is why we need a: Shop Assistant - Amsterdam Part-time and full-time The shop assistant is the first point of contact for customers. You will help them from the moment they arrive until they cycle away and eventually return their bikes. Assisting them with their needs, making recommendations and helping them as swiftly as possible makes all the difference for their biking adventure. You get to speak to people from all around the world, both as customers and colleagues. We receive a wide range of tourists: from families to friend groups, solo adventurers, and couples, all eager to explore Amsterdam. Each guest brings their unique interests and needs, and your role will be to tailor recommendations and support to ensure every visitor has an unforgettable experience. You will become a part of a diverse team that enjoys interaction with tourists and the dynamic workplace. We are looking for • Excellent customer service and support of our national and international clients; • A proactive attitude towards guests when it comes to service, active sales and entertainment; • A team player with the ability to work independently; • The ability to keep a cool head in a dynamic workplace; • A love for connecting with people from all over the world; • Strong organizational and communication skills; • Flexibility on availability throughout the week, including weekends and holidays; • Fluent in spoken and written English; additional languages are a definite asset; • The ability to keep oversight of the cash register and rental administration; • Experience working in customer service, hospitality or tourism; • Technical knowledge of bikes; • Familiarity with cycling in Amsterdam is a definite asset. If you love Amsterdam and want to help others experience the city at its best, we’d love to hear from you! We offer • A good salary and a performance-based bonus; • The possibility of growth within the company; • A lot of fun and a great experience working in the multicultural A-Bike team; • The opportunity to gain (more) experience in the tourist sector; • A flexible job (12 to 40 hours a week); • Team-building activities and events; • The option to loan an A-Bike city bike; • Start contract from July. Interested? Feel free to reach out to Bart-Jan Griffioen en Oleksandr Polishchuk at and Check out our website at: www.a-bike.nl Each application • Will be in English • Will include a CV • Will include a short motivation letter (200 – 400 words), explaining why you think A-Bike is the right fit, the hours you are looking for and what you are most excited to be doing as part of the team (sent to and ). Job Types: Full-time, Part-time Experience: • retail: 1 year (Preferred) Language: • at least 2 foreign languages (Required) Work Location: In person