Service & Repair Specialist

- Werken bij YoungCapital - - Jouw profiel Start your career as a fulltime service & repair specialist in Hoofddorp. As a fulltime service & repair specialist in Hoofddorp you will oversee the complete quality evaluation workflow. Wat ga je doen? Do you have a passion for premium jewellery and an eye for quality? Are you someone who enjoys combining operational coordination with outstanding customer service? Then this full-time opportunity as a Service & Repair Specialist in Hoofddorp could be the perfect fit. You'll join a fast-growing international luxury jewellery company where craftsmanship, precision and customer satisfaction are at the heart of everything they do. In this key position, you'll act as the link between customers, the workshop and the quality team, ensuring every piece receives the care and attention it deserves. From repair request to flawless finish As a Service & Repair Specialist, you oversee the entire repair process from start to finish. You register incoming repairs, monitor their progress and ensure every request is handled accurately and on time. Working closely with the workshop, you assess product quality, coordinate repair solutions and perform quality checks before items are returned to customers. You'll also manage stock transfers, arrange materials for urgent repair orders and act as the primary point of contact for customers and business partners with complex service requests. In addition, you'll contribute to process improvements, support the onboarding of new colleagues and help maintain efficient workflows where quality and service always come first. Grow your career with an international luxury brand You'll become part of an internationally recognised jewellery company known for its exclusive collections, exceptional craftsmanship and commitment to quality. From the modern headquarters in Hoofddorp, you'll work alongside a passionate team dedicated to delivering outstanding products...