Sales Support Medewerker

Pottery Pots dealer? Our B2B portal has moved → dealer.potterypots.com - Ordered before 14:00h, shipped within 2 working days - Fixed low shipping costs: €6.95 - Official Pottery Pots webshop Pottery Pots EU (B2C) logo Shop - Features About us Sales Support Representative (Backoffice → Frontoffice) (32-40 uur per week | Location: Hazerswoude-Dorp (headquarters) Are you an energetic go-between who enjoys liaising between customers, colleagues, and field staff? Do you like to work in a structured way, but also enjoy being visible and approachable to customers and visitors? Then this could be your next job. About Pottery Pots Pottery Pots has been an established name at home and abroad for 16 years. We now supply our collections to florists, garden centers, home furnishing stores, wholesalers, and landscapers in more than 75 countries. From our head office in Hazerswoude-Dorp, we work daily with a close-knit team on growth, quality, and international cooperation. You will literally be working in the beating heart of our organization. Your role As a Sales Support Employee, you will start in a back-office role in which you will support the sales team and ensure that processes run smoothly. At the same time, you will fulfill an important front-office role as the first point of contact for customers and visitors. Over time, your role will expand to include more customer contact and commercial responsibility. Your duties will include: - Preparing quotations, processing customer orders, and managing the customer database - Responding to and following up on customer inquiries (by phone, email, and at the front desk) - Acting as the first point of contact for visitors, customers, and suppliers - Welcoming and assisting customers and business relations in the showroom - Supporting sales representatives in the field - Collecting and passing on information about orders, stock, products, prices, and brochures - Identifying cust...