Role Model

Core Values To realize our vision, the core values listed below are essential. They form the foundation of our actions and, as such, are reflected in our development, recruitment, and selection processes, as well as in the implementation of our employee and customer satisfaction initiatives. We expect all employees to endorse and adhere to these values. Hetraco's Management Team will serve as a role model in this regard and can be held accountable for each of these values. Being self-reliant and taking responsibility We are accountable for our actions and take responsibility for them. We do the right things, do them well, and follow through on what we've started. We're never "too busy" to help each other and our clients and to deliver quality. We distinguish between main and secondary issues, consult effectively, and focus on what matters most. We demonstrate ownership, have a clear plan, and work according to it. Adaptive mindset We adapt quickly, are proactive and flexible. We encourage innovation and personal initiative. We think big, are quality-conscious, and strike the right balance between customer focus and results-orientation. Our attitude and behavior are positive. The unexpected challenges us and keeps us flexible. We are clear. We are committed and optimistic. We view threats as opportunities as well. We support one another, and together we create added value for our customers. Building connections is what we do best We seek connection in everything we do, support one another through thick and thin, and serve as role models. We are honest and sincere, and we talk with one another, not about one another. In addition to connecting, we also know when to let go when the situation calls for it. We learn from our mistakes and aren't afraid to ask others for help. We're in control of our affairs and have a firm grasp on our responsibilities. We value a positive atmosphere, share in the fun, and are committed to working f...