Restaurant Manager – De Japanner Zuid - Crowne Plaza Amsterda

About us: Welcome to Crowne Plaza Amsterdam – South, a modern business hotel in the lively Zuidas district.  With 207 rooms, 7 meeting venues, and buzzing spots like De Japanner Zuid and the Manhattan Lounge-Bar, we offer guests and team members a place to connect, grow, and belong — as part of the global IHG Hotels & Resorts family. Lead the Restaurant Operations - Manage the day-to-day operations of the restaurant, ensuring smooth and efficient service throughout all operating hours. - Lead the restaurant floor during service, providing visible leadership and supporting the team where needed. - Coordinate opening and closing procedures, ensuring the restaurant is fully prepared for service. - Monitor service flow, staffing levels, stock availability, equipment, and cleanliness to maintain operational excellence. - Ensure compliance with food safety, hygiene, health & safety, and company policies. - Implement and maintain restaurant operating procedures and quality standards. - Support the overall F&B department in all other areas when business requires Lead, Coach & Develop the Team - Recruit, onboard, train, coach, and develop restaurant team members to achieve high performance. - Conduct regular check in conversations, performance reviews, and provide continuous feedback. - Lead daily briefings before service and maintain strong communication between the restaurant and kitchen teams. - Foster a positive, energetic, and inclusive team culture where collaboration and accountability are encouraged. - Ensure all team members meet grooming, appearance, and service standards. - Lead employee engagement initiatives and motivate the team to consistently deliver results. Deliver Exceptional Guest Experiences - Ensure every guest receives warm, attentive, and memorable service. - Lead by example in creating an engaging dining experience that reflects the Japanner concept. - Handle guest feedback, complaints, and service recovery professionally and efficientl