Relationship Manager

Relationship Manager FlexHub Making sure that FlexHub's clients are fully unburdened so that they are satisfied and can keep growing! - 32-40 hours - Hardinxveld-Giessendam - € 2750 - € 3250 per month The role: "That no two days are the same and that, with both good collaboration and a lot of freedom and independence, you manage to unburden and bind the client time and again, is what makes my work at FlexHub so enjoyable!" - Shanda de Graaf, Relationship Manager at FlexHub Together with 2 other Relationship Managers and assisted by a team of 10 back-office specialists, Shanda is looking to expand her team. Relationship Manager (32-40 hours) As Relationship Manager, you are responsible for building and maintaining a warm relationship with our clients. You seek out the connection with clients from genuine interest and frequent contact and visit moments. Seeing what's going on, what questions there are and how the person behind the client is doing means you can act proactively. As translator/point of contact for the client, you know how to work well with the various other departments within FlexHub. Even more challenge? - You give demos of the necessary software to (potential) clients and help with the setup and guidance of new clients - Discuss any contract changes upon renewal - Together with IT, you discuss which updates and integrations are needed from the systems the client works with for optimal service. - You are ultimately responsible for the collaboration with your clients, resulting in high client satisfaction. The organisation: FlexHub unburdens employment agencies from A to Z. This allows them to focus on their core business, while we arrange all matters for them behind the scenes. We offer tailor-made solutions for start-up and growing companies. We strategically support flex organisations that are ready for the next big step with advice and action. Who we're looking for: You fit the role of Relationship Manager if...