Receptionist(e)

direct contact direct contact: direct contact both by phone and e-mail Thermiekstraat 30 1117 BC Schiphol-East CHAMBER OF COMMERCE: 34086546 VAT: NL8116114499B02 Receptionist(e) at Achmea in Leiden Leiden 2316 WZ Hospitality/Administrative Full-time All about the function As a Receptionist(e) at Achmea in Leiden, you will be part of a professional and committed team that stands for a warm and welcoming reception. Achmea is a leading insurance company with a focus on reliability and customer orientation. You are the first point of contact for visitors and employees and make sure everyone feels welcome. You take care of registrations, hand out access passes and ensure a smooth flow of incoming and outgoing visitors. In addition, you offer a cup of fresh coffee or tea, always with attention and hospitality. In addition to reception, you will be the point of contact for practical questions from colleagues by phone or email. Think of questions like: Has my guest arrived yet? Can I reserve a meeting room? Are parking spaces available? You are service-oriented, think along with solutions and maintain calm and an overview, even when it is busy. During the day, you receive a varied stream of guests. You register visitors, hand out passes and offer them a cup of coffee or tea. At the same time you answer questions from colleagues, both at the reception desk and by phone or email. You keep an overview, respond to peak moments and make sure that the reception area is always clean and cared for. At the end of the day, you handle open tasks, update records and leave the reception area neat and tidy. You hand over details to your colleague on the next shift, ensuring a smooth transition and continuous service. Why work as a receptionist(e) at Achmea? Achmea is a pleasant, professional working environment where customer focus and quality are central. Yo...