Product Owner Service Management

Product Owner Service Management Robeco Product Posted on Jun 30, 2026 Department Within Robeco Technology, the IT4IT team manages platforms that support how IT operates, with focus on Service Management, Observability, and Enterprise Architecture Technologies. We ensure that these areas work together so IT can be reliable, transparent, and is able to improve. For the IT4IT Service Management sub-team, we're looking for a Product Owner to help shape the vision and roadmap, and drive how platform products evolve and are brought together into end‑to‑end services. The team already plays a central role in how these foundations operate and is currently transitioning to enable more end-to-end services. This creates an environment with real scope to take initiative, collaborate across teams, and actively shape how things evolve in practice. Position & Requirements What the role looks like The work sits in the middle of how IT Service Management actually runs and there is no fixed rhythm to this role. You start by understanding where things break down. Requests don't move cleanly, ownership is unclear, changes happen without the full impact being understood, or teams work around the system instead of with it. You go to the teams involved, look at how things work in reality, and make those gaps explicit. You turn that into direction. You decide what needs attention now, what can wait, and what needs to be fixed at the root. You keep the backlog focused on work that improves how services are delivered and supported end to end. You work closely with engineers on the platform. You clarify what needs to be built, keep scope tight, and make sure what gets delivered is usable for the teams that depend on it. You stay with work until it actually changes how things run, working with the team to make sure improvements become ingrained and don't fall back into old patterns. You don't do this alone. You work closely with the team manager,...