Functiebeschrijving
People Relations Advisor
We are looking for a People Relations Advisor to support the Netherlands market and join our team at our Amsterdam Head Office. As a People Relations Advisor, you will deliver a professional and flexible People Relations service by providing generalist advice and support to all colleagues. Ensuring compliance with all Company policies and procedures in line with CLA & Dutch employment legislation. You will be an ambassador for our culture and values, supporting all colleagues with day-to-day employee relations topics and contributing to a positive and compliant employee experience.
Key Responsibilities:
To provide practical and effective first line employee relations advice across JD Group to Line Managers and colleagues within Corporate and Retail employees along with the wider business. This includes (but is not limited to) providing timely and accurate advice with regards to disciplinary, grievance, absence management and family friendly policies: - Able to manage queries empathetically and in turn communicate outcomes clearly and articulately with the aim of minimising appeals. - Act as a team player with the wider People team by sharing knowledge and expertise. - Act as a case manager and provide first-line advice on long-term sickness, employee disputes, disciplinary and misconduct cases, complaints, conflicts and policy interpretation - Support and coach all colleagues to effectively manage and resolve employee relations and dispute matters through to appropriate conclusions. - Have an excellent working knowledge of up-to-date Dutch operational employment legislation, best practice, and case law. - Able to work autonomously and prioritise accordingly (with guidance and support from the People Relations management team where required). - Be able to use Occupational Health appropriately within people relations casework - Communicate with and support the People management team to ensure employee relati...