Functiebeschrijving
OSC Bulgarian Coordinator - OTTO Work Force - Venray
• 12 uur geleden geplaatst
OTTO Work Force
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As a OSC Bulgarian Coordinator , you act as the link between temporary employees and the organization. You specifically support Bulgarian-speaking employees by ensuring clear communication and assisting them with work-related, housing, and administrative matters.
This role combines operational OSC tasks with coordination responsibilities and field support (including municipalities).
What will you do?
In addition to standard OSC responsibilities, your role includes:
Employee support:
• Act as the main point of contact for Bulgarian-speaking employees
• Handle questions related to planning, transportation, work, and accommodation
• Support employees in complex situations, especially where language barriers exist
• Visit work locations when needed to support communication on-site
BSN coordination:
• Coordinate BSN appointments in cooperation with relevant departments
• Communicate weekly planning with municipalities
• Be physically present at municipalities on scheduled days
• Monitor the full BSN process and ensure correct execution
• Update data in internal systems and prepare reports and documentation
Administration & processes:
• Register employee requests and ensure accurate follow-up
• Work closely with OnSite, Operations, and other departments
• Ensure employees are correctly planned in the appropriate municipalities
Operational (OSC) tasks:
• Handle incoming calls from employees
• Perform standard OSC duties
• Combine office-based work with coordination responsibilities
What does your work week look like?
• Approximately 3 days per week working on-site (municipalities and employee support)
• Approximately 2 days per week working from the office as part of the OSC team
• Flexible working hours, including shifts and weekends
• A dynamic role with a mix of office and field work
Who are you?
We are looking for a communicative, proactive, and well-organized person who can manage multiple responsibilities in a dynamic environment.
Requirements:
• MBO 4 / HBO level of thinking and working
• Experience in the employment or staffing industry (or similar)
• Native Bulgarian language skills (very important)
• Good command of English
• Valid driving license (category B)
• Knowledge of Microsoft Office
Competencies:
• Strong communication skills
• Well-organized and accurate
• Stress-resistant and able to prioritize
• Proactive attitude and problem-solving mindset
Why this role?
This is a role with a high level of responsibility and impact. You are not only working from the office but actively supporting employees and connecting multiple departments. It offers variety, independence, and growth towards a coordination role.
We offer:
• A position with direct influence on processes and results
• Working in a dynamic and international environment
• Clear responsibilities and your own region
• Support from an experienced team and close collaboration with various departments
• You participate in the OTTO Development Program: the training focuses on communication, leadership, and Six Sigma as well as language courses, BHV, BOI etc.;
• We give real talents the chance to participate in the High Potentials Program consisting of professional training courses, international projects and personal coaching;
• OTTO Cafe comfortably end a billing period in an inspiring location in the Netherlands while enjoying a drink;
• Team Building Weekend in order to get to know each other better and to celebrate our international cooperation;
We also pay attention to the fun factor at work. Enjoyment is a part of it!