Functiebeschrijving
Calling all lovely night owls! Are you an avid host who will brighten the nights of our guests at MEININGER Hotels Amsterdam City West? MEININGER Hotels. Redefining hybrid hospitality.We run more than 35 hotels in Europe's best cities—and counting!
YOUR TASKS
- You oversee the smooth operations of the reception team and provide great customer service to our guests
- You ensure that all customer service standards are met and that all guests have a positive experience
- You are responsible for maintaining MEININGER quality standards in your area
- You lead by example a team of night shift receptionists tgether with your Assistant Hotel Manager
- You enjoy a diverse working environment and are flexible to work weekdays, weekends and night shifts
- You have a perspective for the future and set goals for performance and deadlines in ways that comply with the company's vision, mission and values
- You have great time management skills and submit your performance according to your working schedule
- You are monitoring the productivity of your team and provide constructive feedback and coaching as per company policy
- You are analytical and have a problem-solving mindset
- You are a team player, together with your fellow supervisor colleagues, you ensure the daily smooth operations of the front office team through motivation, guidance and support
Functie-eisen:
YOUR PROFILE
- You possess initial experience and are passionate about hospitality
- You possess an outgoing personality and enjoy working in a bustling dynamic environment, performing a variety of tasks
- You are a people person, you like helping others and creating unforgettable experience for our guests
- You are a team player, ready to help your colleagues and tackle challenges together
- You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT)
- You are fluent in English and any other language is an advantage WHAT MEININGER OFFERS
- Fair compensation package
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