MSP Support Consultant

Hero MSP Support Consultant | - Schiphol - Full-time - 40 hours - € 2.750 tot € 4.000 Help build the largest, finest, and best MSP company in the flexible staffing market. The challenge At Hero, we have a clear ambition: to build the largest, finest, and best company and MSP in the flexible staffing market. To turn that ambition into reality, our MSP operation needs to run like clockwork. And that is where you come in. As an MSP Support Consultant, you are not just a background supporter, but a crucial link in the day-to-day running and scaling of our MSP services. This is a substantive entry-level role with real responsibility and a clear growth path towards MSP Consultant. What is MSP at Hero? MSP stands for Managed Service Provider. Simply put, we help organisations gain control over the hiring of external talent, such as freelancers, suppliers, and interim professionals. Where other MSP parties focus primarily on administration, we bring clarity, oversight, and direction, even in the complex world of external hiring. MSP at Hero means: - no rigid frameworks - no standard solutions - tailor-made work, ownership, and quality Within Hero's MSP team, as MSP Support Consultant you ensure that processes are correct, information is reliable, and agreements are fulfilled. And that is exactly where you make the difference. What will you do? What will you do as an MSP Support Consultant? As an MSP Support Consultant, you are the engine behind the MSP operation. You make sure everything runs smoothly, accurately, and keeps improving. Your responsibilities include: - Supporting the MSP team in daily operations - Processing, following up, and monitoring requests within the MSP process - Chasing and following up on registrations and outstanding actions - Creating and maintaining reports (progress, capacity, and performance) - Recording and structuring administrative and operational information - Preparing presentations and ov...