Manager

- Global Services & Lifecycle Manager Eternal Sun Den Haag €100.000 - € uur HBO Gisteren Global Services & Lifecycle Eternal Sun salaris €100.000 - €120.000 uren 40 uur dienstverband Vast werk locatie Den Haag opleidingsniveau HBO branche Handel/Groothandel Functieomschrijving For Eternal Sun Group, a high‑tech, international equipment manufacturer, we are looking for a Global Services & Lifecycle Manager who will build and scale a professional, recurring service business on a global level. Vacancy number: V-20063539 - 's-Gravenhage/hybride - Directie & Management - HBO - In dienst van de klant - Eternal Sun B.V. The position Build and scale a profitable, data‑driven service organization. This is not an optimization role, but a build assignment with global scope. You will create structure, teams and recurring revenue models where they are still emerging, with direct impact on customers and profitability. The Global Services & Lifecycle takes ownership of the entire customer lifecycle after delivery, including installation, commissioning, service delivery and the development of recurring service and software revenue. The assignment is to create structure, systems, teams and governance where these are still maturing and to turn service into a scalable, data‑driven business with clear commercial impact. You report into the COO level and operate with group‑wide mandate. Key responsibilities - Define and execute a global services strategy, covering: - preventive & predictive maintenance - calibration and performance assurance - spare parts, upgrades and retrofits - software support and digital / data‑driven services - Own installation & commissioning globally and use this as the foundation for long‑term service contracts - Professionalize service operations: - incident & problem management - ticketing systems, SLAs, KPIs and reporting - Build recurring revenue models and manage a services P&L - L...