Logistic Customer Service Representative

Randstad Maastricht € uur MBO Vandaag Logistic Customer Service Representative Randstad salaris €2.874 uren 40 uur dienstverband Tijdelijk werk locatie Maastricht opleidingsniveau MBO branche Personen vervoer RandStadLogistic Customer Service Representative Functieomschrijving With an international team of more than 1,000 colleagues, Mercedes-Benz Customer Assistance Center works to create the ultimate customer experience. Not only for motorists, but also to support retail and logistics companies. The head office of the Mercedes-Benz Customer Assistance Center is located in Maastricht. what we offer - Multicultural and dynamic work environment - Logistic Customer Service - Work at the CAC head office in Maastricht (NL) - 1 year contract with the intention to extend - Personal development - 40 hours a week who are you - fluent in German on a native level and near native communication skills in English; - other fluent language skills are a plus; - preferably experienced in a customer service environment; - the ability to remain calm and collected in difficult customer situations; - motivated and very customer minded; - can work in a team as well as on your own; - attention to detail based on organizational and time management skills; - living in the area of Maastricht. what will you do The Dealer Parts Support team of Mercedes-Benz Customer Assistance Center takes care of various logistical issues regarding the delivery of car parts. Issues can occur on a daily basis. Transportation, production or administration issues can happen frequently. In the DPS team you take care of these issues by finding the best and most fitting solution. For these activities it is important that you keep all parties up to date and work with your colleagues to find the solution. There is no specific additional knowledge required. Everything you need to know to do your job properly will be learned in training and on the job...