IT Specialist

Internship - Tooling Integration & Process Design (Network Office) Join an impactful internship connecting ServiceNow and Jira, designing smarter processes and shaping how Network teams work together. - Competitive salary in line with your experience - Real impact on the critical infrastructure of NL - Honesty, people-first and proactive mindset - Thinking in solutions, not problems - Drive to continuously improve Internship - Tooling Integration & Process Design (Network Office) Join an impactful internship connecting ServiceNow and Jira, designing smarter processes and shaping how Network teams work together. At Odido, we believe technology creates value when it helps people move forward. Within Network Governance - Network Office , we work on improving the way teams, tools, and processes come together in the Network department. And as an intern, you will not be watching from the sidelines, you will contribute to a real business challenge with impact across multiple teams. This internship focuses on Tooling Integration & Process Design , specifically on preparing an integration between ServiceNow and Jira for the Network department. It is part of a broader Way of Working and Jira implementation initiative , making it a great opportunity to work on a meaningful project that connects business needs with technical implementation During this internship, you will help design and prepare an integration between ServiceNow , the department's ITSM/ITIL tool, and Jira Cloud ; the work-management tool used for Agile delivery in the Network department. - Gather requirements and translate them into clear user stories together with stakeholders. - Analyze and design the target end-to-end process , bridging ITIL-based ways of working in ServiceNow with Agile work management in Jira. - Build and validate a Proof of Concept (PoC) to test the feasibility of the integration and explore possible next steps toward an MVP. - Deliver a plan of...