Internship - Customer Service and Sales Support

A Campus full of opportunities - What's happening on Campus - Find your homebase Browse our wide range of spaces. We tailor spaces to every stage of growth. - About us Discover who we are, what we do, and what makes our Campus unique. Ready to help the Business that drives the Photonics revolution? Then joins us in this mission by become our first intern in the Sales team! The aim of this internship is improving and maintaining efficient customer communication and internal sales processes. The focus is on daily operational support and continuous improvement sales funnel workflows. - Company SMART Photonics - Hours 24 - 40 - Level Intern - Contact Ready to help the Business that drives the Photonics revolution? Then joins us in this mission by become our first intern in the Sales team! The Commerce team at SMART Photonics consists of five Key Account Managers (KAMs) and Sales Support Coordinator. Each person drives business growth by translating complex technical solutions into value-based proposals, managing the entire customer lifecycle from initial technical engagement to long-term contract fulfillment. What will you do? The intern will join the Sales team supporting customer-facing and operational sales processes. You will work closely with Sales Support Coordinator, Key Account Managers (KAMs), Finance, Operations, and Design Enablement teams to ensure smooth order handling and customer communication. The aim of this internship is improving and maintaining efficient customer communication and internal sales processes. The focus is on daily operational support and continuous improvement sales funnel workflows. Main responsibilities Customer communication (email follow-ups, status updates, basic inquiries) Order processing and updates in CRM (Dynamics 365) Supporting the sales funnel flow (lead → opportunity → order) Monitoring data quality and completeness in CRM Assisting with p...