Functiebeschrijving
Locatie Den Haag Cleverbase B.V.
About Cleverbase
At Cleverbase, we make digital transactions secure, reliable and paperless.
Our solutions are used across the real estate, financial services, government and international trade sectors. Within the real estate industry, we work with leading organizations including NVM, ING Real Estate Finance, banks and insurance companies to make digital processes faster, safer and more reliable.
Every day we issue more than 500 digital identity wallets through a highly secure onboarding process recognized by the European Union at the highest assurance level. These wallets enable users to securely log in, digitally sign contracts and verify their identity online.
Following the introduction of the revised eIDAS Regulation, Cleverbase is growing rapidly. That's why we're looking for talented professionals who want to help shape the future of digital identity and trusted services.
You'll be the primary technical contact for onboarding, integration support and incident management. Your role combines technical problem-solving with customer communication, allowing you to translate technical challenges into sustainable improvements within our platform.
Besides supporting customers, you'll also implement software changes within our JVM-based applications and contribute to improving the stability and scalability of our services. What will you do? - Guide customers and partners through onboarding and technical integrations. - Support API integrations and implementation projects. - Troubleshoot integration issues involving APIs, configuration, authentication and logging. - Handle change requests from analysis and design through implementation, testing and deployment. - Improve documentation, runbooks and integration guides. - Help optimize platform stability, scalability and operational processes. - Proactively communicate with customers regarding progress, expectations and technical dependencies. - Col...