Group Manager Data Centre

Group Manager Data Centre Digital Reality Amsterdam, Netherlands Your role The Data Center Group Manager ensures effective preventive and corrective maintenance, incident & problem management, and adherence to all Digital Realty processes, policies, and work instructions. The role carries full responsibility for people leadership across all direct and indirect staff in the Maintain & Operate organization. - Accountable for all preventive & corrective maintenance, incident management, and problem management across all assigned data centers; - Translate strategic operational objectives into executable plans for groups of sites; - Ensure SLA performance, operational efficiency, and full compliance with standards; - Provide input to strategic country-level plans (capacity, lifecycle, energy, staffing); - Lead and develop all managers and teams within Maintain & Operate; - Accountable for Health & Safety performance across all assigned data centers, ensuring required practices and reporting are implemented and maintained in line with the company's global H&S vision and standards; - Responsible for aligning and upholding the principles outlined in the H&S Strategy, adhering to the ISO safety standards and continuous improvement through lessons learned; - Accountable for cost control at site and cluster level (OPEX and CAPEX assigned to operations); - Responsible for ensuring budgets are managed in line with yearly financial targets and objectives, under the direction of Finance and Group Manager Market Operations or Director Operations, with proactive; - Responsible for representing Operations with customers, auditors, and suppliers, while escalating to the Group Manager Market Operations or Director Operations when issues are strategic or reputational; - Accountable for SLA delivery across sites and ensuring consistent performance across all assigned data centers; - Responsible for customer engagement in critical situations and supportin...