Fulltime F&B Employee (Japanner) - Crowne Plaza Amsterdam - Sou

About us:Welcome to Crowne Plaza Amsterdam – South, a modern business hotel in the lively Zuidas district. With 207 rooms, 7 meeting venues, and buzzing spots like De Japanner Zuid and the Manhattan Lounge-Bar, we offer guests and team members a place to connect, grow, and belong — as part of the global IHG Hotels & Resorts family.Your day to day:As an Fulltime Employee at Japanner Restaurant, you'll bring warmth, professionalism, and personality to every guest experience. You'll work at restaurant De Japanner Zuid - ensuring each guest feels welcome and cared for from the first “hello” to the last “thank you.”Your responsibilities will include: - Welcoming guests, taking orders, and serving food and beverages with genuine hospitality - Providing menu explanations and food or wine recommendations to enhance the guest experience - Preparing and maintaining the setup of your assigned area — tables, buffets, and service stations - Transmitting orders to the kitchen accurately and efficiently - Handling payments and billing, including room charge procedures and cash remittance - Maintaining a clean, organized, and inviting environment in all outlets - Supporting events and banquets with setup, service, and breakdown tasks - Coordinating with colleagues and other departments to ensure smooth service - Following hygiene and safety procedures (HACCP, Fire Life Safety, Green Engage) - Being attentive to guest needs, always aiming to exceed expectations Functie-eisen: What we need from you: - Previous experience in hospitality or F&B service is an advantage - Strong communication skills in English and preferably Dutch; any additional language is a plus - A true host — guest-oriented, service-minded, and enthusiastic - Well-groomed appearance and professional attitude - Ability to multitask and remain calm under pressure - Eye for detail and passion for quality - Flexible availability, including mornings, evenings, festive ho