Functiebeschrijving
About us:Welcome to Crowne Plaza Amsterdam – South, a modern business hotel in the lively Zuidas district. With 207 rooms, 7 meeting venues, and buzzing spots like De Japanner Zuid and the Manhattan Lounge-Bar, we offer guests and team members a place to connect, grow, and belong — as part of the global IHG Hotels & Resorts family.Your day to day:You will be the face of our bar experience — combining efficiency, product knowledge, and genuine hospitality to create memorable moments for every guest. You'll work closely with the wider F&B team to ensure smooth, high-quality service in the Manhattan Lounge Bar and beyond.Your responsibilities will include:
- Welcoming guests and creating a friendly, relaxed atmosphere at the bar and lounge
- Taking orders and serving beverages and light food with professionalism and attention to detail
- Supporting bartenders by preparing and delivering drinks efficiently and accurately
- Providing menu knowledge, including drink recommendations and promotions
- Ensuring tables and bar areas are clean, organized, and well-presented at all times
- Handling payments and billing procedures, including cash and card transactions
- Assisting with stock replenishment and maintaining bar supplies
- Coordinating with bartenders and restaurant colleagues for seamless service
- Maintaining hygiene and safety standards (HACCP, Fire Life Safety, Green Engage)
- Being attentive and proactive in anticipating guest needs
Functie-eisen:
What we need from you:
- Previous experience in hospitality, bar service, or F&B is an advantage
- Passion for beverages, with an interest in cocktails and bar culture
- Strong communication skills in English; Dutch or additional languages are a plus
- A natural host — service-minded, outgoing, and enthusiastic
- Well-groomed appearance and professional attitude
- Ability to multitask and stay calm in a fast-paced environment
- Eye for detail and commitment to quality service
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