Front Office Intern - Park Plaza Victoria Amsterdam

Is it time for you to start searching for an internship? Do you breathe hospitality and are you more than excited to broaden your knowledge? Stop your search and join us to experience authentic hospitality in one of Amsterdam's most iconic hotels. Park Plaza Victoria Amsterdam is located in the heart of the city, directly opposite Amsterdam Central Station. Combining historic architecture with contemporary comfort, the hotel welcomes both leisure and business guests from around the world. As a Front Office Intern, you will be the face of the hotel and play a key role in creating memorable guest experiences. You will gain hands-on experience in all aspects of Front Office operations while developing your professional and hospitality skills in a dynamic international environment. The internship starts in September 2026 for a period of 5 or 6 months Responsibilities - Communicate effectively with colleagues and guests, contributing to a positive team environment and consistent service delivery - Support the guest journey, including check-ins, check-outs, and handling guest requests across phone, written, and face-to-face communication - Assist with reservations, payments, and Front Office administrative tasks - Deliver excellent guest service and respond professionally to guest enquiries - Maintain a professional and welcoming Front Office environment in line with brand standards - Collaborate with departments such as Housekeeping, Food & Beverage, and Maintenance to ensure smooth daily operations - Learn and apply hotel procedures, standards, and systems to support operational excellence Essential Requirements - Currently enrolled in a hospitality or related study program - Strong communication skills in English (written and spoken) - Proactive attitude with willingness to learn and develop - Guest-focused mindset with a positive and professional approach - Enjoys working in a team and adapting to a fast-paced environment - Available for an interns