Front Office Intern

Front Office Intern - September 2026 Location: Park Plaza Vondelpark, Netherlands Department: Front Office Job Level: Team Member Job Type: Internship Hours per week: 38 Job Reference: req15678 Date Posted: 24 July Salary: €550 per month Looking to gain real-world hospitality experience in a boutique hotel setting? At Park Plaza Vondelpark Amsterdam , you'll learn how exceptional service, attention to detail and genuine guest connections come together to create memorable stays from arrival to departure. Situated in Amsterdam's Oud-Zuid district, close to the iconic Vondelpark and excellent public transport links, Park Plaza Vondelpark Amsterdam is a stylish boutique hotel where personalised service and authentic hospitality take centre stage. As a Front Office Intern , you will be the face of the hotel and play a key role in creating memorable guest experiences. You will gain hands-on experience in all aspects of Front Office operations while developing your professional and hospitality skills in a welcoming and dynamic environment. The internship starts in September 2026 for a period of 5 or 6 months. Responsibilities • Support guests throughout their stay, from check-in to check-out • Deliver a warm and professional welcome to guests from around the world • Assist with guest enquiries via phone, email and face-to-face communication • Learn and apply hotel procedures, standards and systems • Collaborate with departments such as Housekeeping, Food & Beverage and Maintenance to ensure seamless guest experiences • Contribute to maintaining a professional and welcoming Front Office environment Essential Requirements • Currently enrolled in a hospitality, hotel management or related study programme • Strong communication skills in English (written and spoken) • Proactive attitude with a willingness to learn and develop • Guest-focused mindset with a positive and professional approach • Enjoy working as part of a team and adapting to a fast-paced environment • Eligible to complete an internship in the Netherlands Preferred Requirements • Previous experience in hospitality or customer service is an advantage • Interest in Front Office operations and guest relations • Familiarity with hotel systems (PMS) is a plus • Dutch or additional language skills are an advantage • Eagerness to develop operational knowledge within a hotel environment Your Benefits & Perks • Discounted hotel rates (including Radisson Hotel Group worldwide and Family & Friends rates) • 50% Food & Beverage discount at our restaurants and bars • Exclusive discounts via alleo.nl • Exclusive team discounts on premium ESPA skincare and Kevin Murphy haircare products • Great learning and development opportunities • Advanced onboarding programme • Career growth opportunities across PPHE Hotel Group in Europe • Tasty meal during your shift • Annual company parties and outings The internship allowance is €550 gross per month (full-time), which is above the Horeca CAO BOL guidelines.