Front of House Agent (Fulltime) - Pulitzer Amsterdam

At Pulitzer Amsterdam we are true storytellers and you only have to step inside to know why! It is the home of 223 unique guest rooms, the timeless Pulitzer's Bar, café Pulitzer Garden and the modern-Dutch restaurant Jansz., all with stories we can't help but share. The beating heart of Pulitzer Amsterdam is its team: motivated, passionate and genuine people with service in their veins. We are social and charming by nature, creating everlasting memories for our guests.At Pulitzer Amsterdam, we are true storytellers, and as a Front of House Agent, you are one of the first to welcome our guests into that story. In this role, you play an important part in creating a seamless guest journey from pre arrival to departure. You assist with check ins and check outs, handle guest communication by phone and email, support VIP arrivals, and create thoughtful, personalised moments that make every stay feel warm, smooth, and memorable. You are naturally hospitable, organised, and proactive. You enjoy working in a lively environment, stay calm under pressure, and know that the smallest details often make the biggest difference. Experience in a front office or guest facing role is a plus, and confidence with systems such as Opera is highly valued. If you love welcoming people, creating genuine connections, and being part of a team that takes pride in polished and personal service, this could be the perfect next step. Please note: candidates must have EU citizenship or a valid work permit for the Netherlands. Unfortunately, visa sponsorship is not available for this position. Besides that we only proceed with candidates who have accomodation secured in or around Amsterdam.What's in it for you? - Experience Stay at Pulitzer Amsterdam as part of our introduction program (overnight stay with +1 including dinner, drinks & breakfast) - 6 complimentary nights a year at any Lore Group hotel - Lore Group Employee & Immediate Family Rates - Lore Group Friend and Family Rates - 50% Em