Engineering Chapter Lead - AI & Agentic Platforms

Azure Jobboard - REQ-10117690 - 20/07/2026 - IT Engineering - Amsterdam, Netherlands - €6.728 - €10.753 - ING Bank Vacancy published date The ING tribe Global Workplace Services (WPS) is responsible for the digital workplace of all ING employees worldwide. We ensure our colleagues can work simply and safely in a modern, hybrid world using Microsoft cloud technologies and enterprise platforms. We are now accelerating the transformation toward an AI-first Digital Workplace, leveraging Copilot, agentic AI, and automation to fundamentally improve employee productivity and experience. The Team You will lead an engineering chapter of highly skilled engineers across squads, ensuring strong engineering craftsmanship, knowledge development, and consistent delivery across the IT Area and our main business partners (incl. ING Analytics, Enterprise Architecture, Engineering, Risk, Security, Compliance) You work in a global setup across Netherlands, Poland, and hubs, collaborating with Product Managers, IT Area Leads, and cross-domain stakeholders. Role & Responsibilities For the role we are looking for someone to be able to execute the following responsibilities: Leadership & Delivery Accountability - Accountable for end-to-end delivery of AI-driven capabilities through your engineering team - Translate product priorities into clear engineering approach, architecture, and delivery plans - Lead, coach, and develop engineers (performance, growth, hiring) - Ensure quality, reliability, and scalability of solutions in production - Manage delivery performance, resolve blockers, and intervene when off-track AI Engineering & Technical Leadership You will personally shape the technical direction of global AI initiatives: - Architect enterprise-grade AI and multi-agent systems (Copilot, GenAI agents, orchestration frameworks) - Lead design of agentic workflows (multi-agent reasoning, routing, integrations) - Define and imple...