EDD Specialist (Netherlands)

At bunq, our mission is to give our users a smooth and hassle-free banking experience. Everything we do is centered on building trust and making sure their money is always safe. As an EDD Specialist, you are at the heart of this promise! You are the expert who works behind the scenes to protect our users from fraud, ensuring they can bank with total peace of mind and keep bunq prepared for checks and reviews from regulators like the De Nederlandsche Bank (DNB) 🏦 Take Ownership: Your mission is to keep our users compliant to bunq's policies and the law, while investigating any potential deviations 🔎 As our EDD Specialist, you will: • Make sharp, accurate, risk-based decisions that shield our users from fraud, building trust. • Systematically eliminate the EDD tasks by taking decisive ownership of the most complex, high-risk cases that our automated systems cannot solve. • Continuously improve our EDD framework by identifying the root cause of escalations and driving enhancements to our AI tools and processes. • Play a vital role in helping bunq stay compliant with policies and regulations.