Functiebeschrijving
Bewaar Digital Workspace Consultant
Digital Workspace Consultant | Microsoft 365
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Start date: Asap -
Hours: 40 per week -
Location: Den Bosch, 1 day on site minimum -
Duration: 6 months -
Fluency in English; Dutch is a plus
The Workplace ensures a seamless and productive digital work environment by owning, evolving, and coordinating workplace services across corporate devices, software, and collaboration platforms. The role balances strategic input with hands-on delivery and operational accountability.
The role is accountable for the end-to-end delivery and performance of Workplace services in a global enterprise environment, including close coordination with internal stakeholders, external service providers, and outsourced partners. A strong focus lies on ensuring stable operations, service quality, and continuous improvement aligned with agreed service levels.
Key Responsibilities -
Service Ownership & Vendor Management: own and coordinate the delivery of Workplace services, steer external providers, ensure SLA/KPI compliance, and manage escalations. -
Workplace Services Scope: Manage and evolve a broad portfolio of Workplace services, covering end-user devices, software lifecycle, collaboration platforms, and related workplace technologies. -
Solution Delivery & Transformation: Drive and support Workplace initiatives and continuous improvements across modern workplace technologies and services. -
Demand & Implementation: Translate business needs into workplace solutions and support their delivery and adoption. -
Continuous Improvement: Monitor service performance and drive optimization initiatives to enhance user experience. -
Governance & Compliance: Ensure adherence to corporate standards, security policies, and IT governance.
Experience & Skills -
Typically 5-10 years in Workplace Services or End-User Computing in a global enterprise -
Strong knowledge of modern workplace technologies (e.g...