Customers and Work/Project Partners

T E I www.nrto.nl Code of Conduct For members of the Dutch Council for Training and Education (NRTO) The NRTO members contribute daily to the development of talents, of both young people and adults. members are also sparring partners for companies in the field of learning and development. branch organisation; its members consider it their responsibility to set standards with respect to the The aim of the NRTO Code of Conduct is to contribute to socially responsible business operations and the promotion of the expertise and reliability of its members. Conduct also applies to subcontractors and work partners of NRTO members who supply services on their The Code of Conduct serves as a calling card for the industry. This code uses the following terms: a. NRTO: Nederlandse Raad voor Training en Opleiding - Dutch Council for Training and b. Sector: Natural persons and legal entities active in the field of learning and c. Members/Member: Natural persons and legal entities and partnerships without legal personality, registered in the trade register of the Chamber of Commerce, who are engaging in the business of providing education, training and/or courses, supplying course materials and/or offering (partial) examinations and/or offering accreditation for previously learned skills/knowledge, and/or another form of assessment, such in accordance with the statutory provisions. d. Employee: Any person who is employed by a member of NRTO. e. ZZP contractor: Self-employed contractor, a person who performs assignments, projects or other work for the member as a freelancer or contractor. f. Client or principal: The natural person or legal entity at whose instructions the services are provided. g. Client or customer: The natural person to whom the service is provided. T E I www.nrto.nl Members comply with the laws and regulations applicable in the Netherlands with respec...