Customer Success Team Lead

Customer Success Team Lead, Quantum Computing / HPC Qblox Sales & Business Development, Customer Service Delft, Netherlands Posted on Jun 16, 2026 What will you do? Are you interested in deep tech and eager to contribute to the rapidly evolving field of quantum computing? Are you passionate about leading high-performing teams and establishing and rolling out scalable customer success processes and upgraded service models? Then this role is for you! The company and your team Qblox is a deep tech scaleup whose mission is to accelerate the worldwide race towards building scalable quantum computers. We do this by providing the world's best quantum control stacks. Our Quantum Success Engineering (QSE) team plays a pivotal role in ensuring our customers' success by providing proactive technical support, seamless onboarding, continuous advocacy, and ensuring customers realize the full, ongoing value of our products. As our customer base rapidly grows from pioneering academic groups to large-scale industry and government-funded programs, we are elevating the QSE function from reactive support to a proactive, highly structured customer success operation. What will you do? We are seeking an experienced Team Lead for Quantum Success Engineering to elevate, manage, and scale a high-performing team of technical experts while running day-to-day operations in EMEA and support expansion to APAC. You will be instrumental in driving this operational shift, blending deep technical understanding with commercial customer success strategies. Key Responsibilities: - Team Leadership & Development: Manage, mentor, and develop a high-performing team of Quantum Success Engineers. You will drive high performance and proactively manage team growth. By providing clarity and transparency, you will foster a culture of continuous learning and ensure efficient collaboration-both internally across Qblox and externally with our customers-to deliver except...