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Customer Success Manager (NL & DACH) OpenUp
Sales & Business Development, Customer Service
Amsterdam, Netherlands
Posted on Jun 29, 2026
Who we are:
At OpenUp, our mission is to make mental well-being accessible to everyone. Following a 'high tech & high touch' approach, we support companies, their employees, and their families with proactive and practical mental health services.
Through our digital platform, clients can access 1:1 check-ins, online courses, articles, videos, group sessions, mindfulness practices, and a team of committed mental well-being experts. As we believe that mental and physical well-being are deeply connected, we have also added Lifestyle Experts to our offering, focusing on nutrition, exercise, and sleep. We offer a truly holistic approach that helps people take ownership of their health. We're proud to work with forward-thinking organizations and are committed to raising the bar on accessible care.
OpenUp was ranked in the Top 3 on LinkedIn's Top Startups list for 2023, 2024 & 2025 and is continuously growing. We are expanding our international teams and we are searching for like-minded talent. We are already serving 2000+ companies (e.g. Rituals, Deloitte, Decathlon, KPMG, and McDonalds), through which 600K+ employees have access to our product.
About you:
You're a dynamic Customer Success Manager, passionate about promoting mental well-being and building enduring customer relationships. In this role you will start as an Implementation Consultant for the first 6 months and then progress into a CS Consultant. This way you have time to learn how we implement our product and set up our clients for success.
Your role is integral to our mission at OpenUp, as you help our clients grow and find continuous value in our services. With a blend of commercial acumen, empathy, and a deep understanding of our offerings, you will be at t...