Functiebeschrijving
Customer Success Manager Internship
Workwize
Sales & Business Development, Customer Service
Amsterdam, Netherlands
EUR 500-500 / month
Posted 6+ months ago
Location: Amsterdam, Hybrid
Are you passionate about helping others succeed and eager to learn in a fast-paced, innovative environment?
At Workwize, we're looking for a Customer Success Manager Intern who is excited to dive into the world of customer success and support our clients in their journey. In this role, you'll develop your skills by working closely with our Onboarding & CSM Teams, gaining hands-on experience in client engagement, data analysis, and day-to-day operations. If you're driven by curiosity, proactive in your approach, and ready to learn how to make an impact, this opportunity is perfect for you!
At Workwize, we're revolutionizing how businesses support their global teams.
The rise of a global workforce has enabled companies to access a broader talent pool but has also brought logistical challenges, such as local vendor availability, timely laptop delivery, equipment management, and local retrieval and storage.
Workwize's SaaS platform, integrated with suppliers and warehouses worldwide, simplifies and automates the deployment, management, and retrieval of IT hardware for distributed teams. Currently, Workwize facilitates fast, local deliveries in 100+ countries, supporting the IT lifecycle for over 30,000 users and managing 100,000+ devices globally.
What you will learn:
• Customer Success best practices : Learn how CSMs drive customer satisfaction, growth, and retention.
• Data & Analytics : Dive deep into customer data to help the CSM team identify trends and opportunities for improvement.
• Cross-functional collaboration : Work alongside our operational teams to ensure seamless customer experiences.
• Strategic engagement : Gain insight into how CSMs engage with clients to ensure success, using real-time feedback and hands-on client interactions.