Customer service representative

Functieomschrijving Are you a bilingual (Dutch and English) problem-solver with a passion for logistics? We are looking for a resilient customer service representative to join an international team. In this front-office role, you are the vital link between operations and cliënts. You won’t just process orders: you will dive deep into inquiries, resolve complex issues and suggest structural improvements to management. what we offer • Join a global leader in logistics • Veenendaal • Grow in a multicultural team • A permanent contract upon proven suitability. • €17,45 per hour • A permanent contract upon proven suitability. who are you As a customer service representative, you will be the reliable heart of our customer service, handling everything from daily questions to complex puzzles for global cliënts. You are a proactive and disciplined professional who thrives in a multicultural environment and stays calm under pressure to reach every goal. • Resilient: Calm and effective under pressure. • People person: Strong social and connecting skills. • Minimum Required Experience: 3+ years of Operations experience in a similar role. • Strong communication skills (verbal and written) in Dutch and English. what will you do As a customer service representative, you are the go to person for our cliënts. You will be a professional problem solver: one moment you are processing orders, and the next you are diving into a complex puzzle to help a customer out. You will use your Dutch and English skills daily via phone and mail, keep everything • Answering Customer Questions. • Solving Problems. • Processing Orders. • Keeping Track of Information. • Improving the Way We Work. • Emailing & Calling Clients. • Promoting a Safe Workspace. where will you work The company operates as a major logistics hub that provides advanced supply chain solutions, specifically focusing on the global distribution of telecom products like cables and internet routers. The facility manages the end-to-end warehouse process, including the efficient picking, packing, and shipping of technical components for international market leaders. This is a company that really feels like a community. The team is friendly, open, and always ready to help new colleagues. You will work in a positive environment where everyone is welcome and your ideas actually matter. job application Apply today if you are ready for a new challenge as a customer service representative! Uiteraard staat deze vacature open voor iedereen die zich hierin herkent. Sollicitatieprocedure Je maakt een 'mijn Randstad' account aan om te kunnen reageren op onze vacatures. Dit doe je automatisch wanneer je voor het eerst een sollicitatie afrondt bij Randstad, heel eenvoudig dus. Via je 'mijn Randstad' account beheer je gemakkelijk je gegevens en gaan je volgende sollicitaties nog sneller!