Customer Service Representative

Are you an administrative professional with experience in logistics and customer service? Do you enjoy working in an international environment where communication, accuracy, and problem-solving are key? Then this opportunity at Arvato in Venray might be exactly what you're looking for. Arvato is currently looking for a Customer Service Representative to strengthen the team. This is a full-time position within a dynamic logistics environment, with an initial contract running until the end of 2026 and the possibility of extension. Wie zoeken we? We are looking for a proactive and communicative professional who enjoys working in an international logistics environment. You have: Experience with SAP ERP and SAP EWM Good knowledge of Excel Experience within a supply chain, logistics, or warehouse environment A good command of the English language (English is the primary working language), good command of the Dutch language is a plus Wat bieden wij je? Gross hourly wage of €15.30 €0.21 per kilometer travel allowance 25 vacation days 8% holiday allowance A full-time position (40 hours per week) Contract until 31 December 2026, with the possibility of extension Functieomschrijving As a Customer Service Representative, you will be responsible for supporting daily logistics operations from an administrative and customer-focused perspective. You will act as a key point of contact for drivers, customers, and internal stakeholders while ensuring that all logistics processes run smoothly. Your responsibilities will include: Processing inbound and outbound logistics administration Managing the driver reception desk Digitizing and maintaining logistics documentation Communicating with customers, carriers, and colleagues via email, telephone, and face-to-face interactions Supporting operational processes within the warehouse administration Working with SAP ERP and SAP EWM systems Monitoring logistics flows and ensuring accurate data processing Providing excellent customer service i a fast-paced logistics environment