Customer Service Italian/English (JN-0028360)

Do you speak Italian and English fluently? Join an international team in Eindhoven and earn up to €3,100 gross per month. Apply today! What are you going to do? As a Customer Service Specialist, you are the main point of contact for customers in Italy. You make sure orders are processed correctly and delivered on time. In this customer service role in Eindhoven, you will work closely with colleagues from sales, logistics, and transport to provide the best possible customer experience. This is a part-time position (24–32 hours per week) with a direct permanent contract with the client. - Process customer orders in SAP, from order entry to invoicing - Coordinate deliveries and communicate shipment updates - Answer customer questions and resolve issues by phone and email - Maintain customer information, pricing, and promotions in the system - Work closely with the sales team to build strong customer relationships - Support improvement projects and process optimization initiatives - Deliver excellent customer service in an international environment What do we offer? - Direct permanent contract with the client (24–32 hours per week) - Gross monthly salary between €2,850 and €3,100 based on full-time employment - 8% holiday allowance - 27 vacation days per year - Option to purchase up to 5 additional vacation days - Performance-based year-end bonus of up to 10% of your annual salary - Pension scheme from day one, with two-thirds paid by the employer Where will you work? You will work at the European headquarters of an international organization in Eindhoven. The company is growing rapidly and serves customers across Europe. Innovation, collaboration, and customer focus are at the heart of everything they do. You will join a close-knit Customer Service team of 12 colleagues from different nationalities and backgrounds. The working atmosphere is informal, supportive, and focused on success together. What do we ask? You enjoy helping customers, stay organized under