Customer Service Agent Syngenta S​eeds Enkuizen (227180)

Looking for a role where your customer focus truly makes an impact? As a Customer Service Agent, you’ll manage orders from A to Z and be the link between clients and internal teams. Earn a gross salary of €21.50 per hour, get travel cost reimbursement, and enjoy the chance of a permanent contract. Ready to grow your career at a global leader in agriculture? Apply now! Employment agency Manpower is looking for a customer service agent for Syngenta S​eeds in Enkhuizen. In this role, you will: - Manage and confirm customer orders from entry to delivery - Communicate with customers and account managers to resolve issues and maintain service levels - Handle shortages, special requests, unconfirmed orders, and process billing and credit notes - Monitor order progress and customer claims using SAP - Support internal processes such as pricing, data maintenance, and reporting - Track customer satisfaction and contribute to service improvements - Spot sales opportunities and connect customers with internal experts What’s in it for you - Gross salary of €21.50 per hour - Reimbursement of travel costs - Pension accrual via Manpower  - Free access to E-learning platform Manpower Academy  - Full-time job of 38 to 40 hours a week  - Temporary employment contract (with the possibility of being permanently hired by Syngenta) - Bachelor degree in administration, economics, or another relevant field - Fluency in English because of job duties & Dutch is a plus - Understanding of customer service processes - Preferably knowledge of and experience with working in SAP - Microsoft Office (excellent Excel skills, Word, PowerPoint) - Basic green knowledge to be acquired - At least 1 year relevant experience in customer service, order fulfillment environment, talking to customers over the phone, office administration, and sales support - Availability of at least 38 hours per week  The ideal candidate possesses strong interperson