Customer Service Agent

- Werken bij YoungCapital - - Jouw profiel Part-time Customer Service agent via YoungCapital in Amsterdam Apply directly Part-time Customer Service agent via YoungCapital in Amsterdam Ready to join the world of banking? YoungCapital is now hiring part-time customer service agents in Amsterdam What are you going to do: Are you fluent in German and passionate about helping people? Then this part-time opportunity as a Customer Service Agent in Amsterdam could be exactly what you're looking for. You'll join the customer support team of a fast-growing Dutch savings bank that is part of one of Europe's leading mobility and financial services groups. Every day, you'll help customers enjoy a seamless banking experience by providing reliable support and clear guidance. Make every customer interaction count As a Customer Service Agent, you'll be the first point of contact for German-speaking customers. Whether they reach out by phone or email, you'll answer questions, explain banking processes and help resolve account-related requests in a professional, friendly and efficient manner. Your goal is to make every customer feel heard, supported and confident in their banking experience. Alongside customer communication, you'll also be responsible for a range of administrative tasks. You'll accurately process customer information, maintain confidential records and ensure that all operational processes are completed with care and precision. Thanks to your attention to detail and proactive mindset, you'll play an important role in delivering outstanding service every day. Build your future in an international environment You'll become part of an innovative organisation that combines the stability of an established international group with the dynamic culture of a modern digital bank. Collaboration, continuous improvement and customer satisfaction are at the heart of everything they do, creating an environment where your ideas and con...