Customer, Sales & Dealer support representative (Technical focus) - German

Key Responsibilities • Provide technical sales support to dealers, responding to spare parts enquiries via phone and email. • Build and maintain strong relationships with dealers and suppliers to support business growth. • Monitor dealer orders and ensure priorities are managed efficiently. • Work closely with the technical team to provide accurate information and resolve customer queries. • Develop a solid understanding of the company's products to confidently advise dealers on technical parts-related questions. • Monitor pricing across product categories and support dealer inventory management. • Deliver training sessions to dealers on spare parts systems and processes. • Identify opportunities to improve daily operations and contribute ideas for process optimization. • Opportunity to attend trade shows and onsite customer visits RequirementsYour profile • Native-level or C2 German, with fluent English. • Strong analytical skills with the ability to interpret data and prepare reports. • Excellent communication and interpersonal skills with a customer-focused approach. • A collaborative team player who enjoys working in an international environment. • Confident in resolving issues and managing stakeholder expectations. • Experience with SAP or similar ERP systems is considered a strong plus. • Understanding of logistics processes and Incoterms is advantageous. • Willingness to travel occasionally. • Experience in the construction, agricultural machinery, automotive, or a related technical industry is an advantage but not essential. • Drivers license Benefits • Start date is ASAP. • Initial 7-month contract with the intention of long-term employment. • The salary is between € 3300 - € 3900 per month gross, excl. 8% (the salary depends on the education and work (years) experience • Long term position and full time (ideally 40 hours, but it could be 32 or 36 hours) • Pension scheme • 25 holidays + 2 days extra (these two additional days are chosen by the company) • Paid travel • Travel costs: EUR 0,25 per km (by car or by public transport) • Initial training is provided by the company • Competitive Salary and bonus scheme based on personal and company performance • Bonus based on personal performance will be between 2.5% - 10% • The job requires 100% at the office (during the training period). After the training period, hybrid work is possible - will be discussed with the manager Application ProcedureIf you are interested in this vacancy, you can apply by clicking on the button above. By clicking on apply, you agree to our privacy commitment and terms and conditions. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission. Curious about how the recruitment process works within Undutchables, click here to read more.