Functiebeschrijving
ACT (Amsterdam - Acanthus), Netherlands
EUR 62K-100K (estimate) Senior-level Full Time
Tasks
• Align stakeholders and manage communication
• Analyze chat search call data
• Conduct risk cycles and risk assessments
• Develop chat customer journeys
• Drive compliant chatbot adoption
• Guide squad delivery and operational excellence
• Improve chat model with risk awareness
• Optimize channel orchestration
• Partner with stakeholders to validate features
Education
Master of Science