Customer Care Specialist

Netherlands (Dutch) VIND EEN BAAN - Netherlands (Dutch) Customer Care Specialist - German Speaking - Vacaturenummer: 237294 - Geplaatst: juli 13, 2026 - Soort dienstverband: Uitzenden - Salaris: € 19,00 - € 21,00 Per uur - Opleiding : MBO - Industrie: Farmaceutische industrie - Specialisatie: Klantenservice - Minimale ervaring: 0-1 jaar - Fulltime/Parttime: Fulltime DELEN Dit ga je doen Take the next step in your customer service career as a Customer Care Specialist at Boston Scientific in Kerkrade . In this role, you will support German-speaking customers by resolving administrative and financial inquiries while working closely with colleagues across Europe. You'll begin with straightforward administrative tasks and gradually develop into handling more complex customer cases, giving you plenty of opportunities to grow. In return, you can expect a gross hourly salary of up to €21.00, hybrid working, travel allowance, and access to a wide range of development opportunities. Apply today! Your tasks include : - Processing and handling administrative customer inquiries for the German market - Investigating questions related to invoices, deliveries, orders and credit notes - Coordinating solutions with colleagues from Customer Care, Finance, Accounts Receivable, Logistics and Sales - Maintaining mainly outbound communication with customers regarding the progress of their cases - Recording customer information and follow-up actions in company systems - Identifying recurring issues and contributing to process improvements - Developing your expertise by progressing from basic administrative tasks to more complex investigations and invoice disputes What's in it for you - Gross hourly salary between €19.00 and €21.00, depending on experience - Travel allowance of €0.21 per kilometre - Pension accrual through Manpower - Temporary employment contract through Manpower with the possibility of extension - Hybrid worki...