Commercial Manager

QLF Brands lampenlicht.nl logo QLF Brands - lampenlicht.nl Homepage QLF Brands lampenlicht.nl logo QLF Brands - lampenlicht.nl Homepage English en • Who are we? • Lampandlight in the picture • Impression • Company website QLF Brands lampenlicht.nl logo QLF Brands - lampenlicht.nl Homepage QLF Brands lampenlicht.nl logo QLF Brands - lampenlicht.nl Homepage English en (Junior) Business Analyst (2) • Marketing Job description Then this is your opportunity! Join us as a Commercial Manager! Are you looking for a challenging analytical role in a dynamic international e-commerce environment? Do you enjoy translating data and customer behavior into concrete improvements that drive conversion, customer satisfaction and commercial performance? Then we would love to meet you. What you'll be doing As a Commercial Manager, you play a key role in optimizing the customer journey across our webshops. You combine data analysis, customer insights and business understanding to identify opportunities that improve conversion, revenue and customer experience. You continuously monitor webshop performance and investigate customer behavior throughout the entire customer journey-from navigation and product pages to checkout, payment and post-purchase interactions. By combining quantitative data with qualitative customer insights, you uncover not only what is happening, but also why it is happening. Working closely with Marketing, Pricing and Tech teams, you translate findings into actionable recommendations and optimization initiatives. Through testing, analysis and continuous improvement, you help create the best possible customer experience while maximizing business performance. Your responsibilities include: • Improve webshop performance by identifying friction points and opportunities across the customer journey - from navigation and product pages to checkout, payment and post-purchase behavior • Monitor and interpret key metrics such as discount, conversion, click paths, average order value and returns, and translate findings into clear conclusions and priorities for Marketing, Pricing and Tech teams • Complement quantitative data with qualitative insights from customer feedback, reviews and surveys to better understand the "why" behind customer behavior • Provide data-driven hypotheses for A/B tests and other optimization initiatives, and support teams with analyses and business cases • Lead, implement and monitor cross-functional projects and initiatives This role is ideal for someone who enjoys solving business challenges through data, is naturally curious about customer behavior and wants to make a measurable impact in a fast-growing international e-commerce environment. Job requirements You are WOW, because you... hold a bachelor's or master's degree in economics, business administration or a related field with a strong quantitative focus have 1-4 years of experience in an analytical role such as marketing analytics, pricing, planning, CRO or business analysis within e-commerce possess excellent analytical skills, strong business acumen and a genuine curiosity about customer behavior have strong MS Office skills, particularly Excel, and feel comfortable working with large datasets and analyses have a solution-oriented mindset and enjoy combining quantitative data with qualitative insights to solve business challenges are a strong communicator who enjoys collaborating with stakeholders across different teams have an excellent command of the English language, both written and spoken We believe in learning on the job. Even if you don't meet every requirement but feel excited about this role, we would still love to hear from you. Don't forget to explain in your motivation letter why you are the right candidate. Ready to turn customer insights into meaningful business impact? Join us and help shape the future of our e-commerce experience. Together, we'll create a better customer journey, improve conversion and drive sustainable growth across Europe. What's in it for you? If you work, you deserve to earn . That's important to us-simply great employment conditions. In addition to your monthly salary, at lampenlicht we offer: