Functiebeschrijving
Cluster Revenue & Reservations ManagerCrowne Plaza Amsterdam South (207 rooms) & voco The Hague (204 rooms)Are you a commercially driven strategist with a passion for hospitality and a sharp analytical mindset? Do you thrive in a fast-paced environment where performance, precision, and guest experience go hand in hand?We are looking for a Cluster Revenue & Reservations Manager to drive performance across two distinctive hotels in the Netherlands:
- Crowne Plaza Amsterdam South (207 rooms), located in the heart of the Zuidas business district
- voco The Hague (204 rooms), where heritage meets contemporary lifestyle hospitalityReporting directly to the Cluster Commercial Director, you will play a pivotal role in shaping revenue strategy, optimizing distribution, and elevating the reservations function—ensuring both properties outperform their markets while delivering seamless guest journeys from the very first touchpoint.Your ImpactIn this role, you will take full ownership of revenue and reservations performance across a 400+ rooms cluster, balancing strategic leadership with hands-on execution.Key responsibilities include:
- Driving Revenue Performance
Develop and execute short- and long-term revenue strategies to maximize profitability, RevPAR, and market share across both hotels.
- Turning Data into Action
Analyse demand trends, market dynamics, and performance data to inform pricing, forecasting, and inventory decisions.
- Optimizing Distribution & Systems
Ensure optimal positioning across all channels while managing and refining reservation systems (Opera and related platforms) to drive efficiency and accuracy.
- Leading & Developing Teams
Lead the Revenue and Reservations teams, fostering a high-performance culture focused on accountability, collaboration, and continuous improvement.
- Maximizing Yield Opportunities
Proactively manage room categories, rates, and availability to unlock incremental revenue opportunities.
- Driving Commercial Alignment
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